Privacy Policy

Last updated: 9 June 2026

This Privacy Policy explains how Found While Scrolling collects, uses and protects personal information when you visit our website, place an order or contact us.

Who we are

Store name: Found While Scrolling

Website: foundwhilescrolling.com

Email: foundwhilescrolling@gmail.com

Information we collect

We may collect personal information including your name, email address, billing and delivery address, phone number if provided, order details, payment confirmation details, messages you send to us, and website/device information such as IP address, browser type and cookie data.

How we use your information

We use your information to process and fulfil orders, send order confirmations and delivery updates, provide customer support, handle returns and refunds, improve our website, prevent fraud, meet legal/tax/accounting obligations, and send marketing emails if you have chosen to receive them.

Sharing your information

We only share personal information where needed to operate our store and fulfil your order. This may include Shopify, payment providers, delivery companies, partner suppliers who fulfil products in your order, email/customer support providers, professional advisers, and legal or regulatory authorities where required by law.

We do not sell your personal information.

Payments

Payments are processed securely by our payment providers. We do not store full card details on our own systems.

Cookies

Our website may use cookies and similar technologies to make the site work, improve performance, remember preferences and understand how visitors use the store. You can manage cookies through your browser settings where available.

Marketing

If you choose to sign up for marketing emails, we may send you updates about products, offers or store news. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this policy, including order management, customer support, tax, accounting and legal requirements.

Your rights

Depending on where you live, you may have rights over your personal information, including the right to request access, correction, deletion or restriction of your data. To make a privacy request, contact us at foundwhilescrolling@gmail.com.

Security

We take reasonable steps to protect personal information. However, no online system is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have questions about this Privacy Policy, contact us at foundwhilescrolling@gmail.com.